Operational Delivery Lead

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Client: RicohLocation: Staines-upon-Thames, United KingdomJob Category: OtherEU work permit required: YesJob Reference: d04ff5883333Job Views: 18Posted: 12.08.2025Job Description:

What you will be doingWorking with Telco Client Relationship Director to drive growth across UK and Europe for Cyber, Network and Field Services solutions. Creating Board-approved Telco division strategic business cases for Opco, Supplier and Customer engagement opportunities as part of the Northern European centralized targets.Oversight and operational support of RAID aligned to all delivery (RAG) status across Telco Delivery, generating weekly reports for Business Development and Delivery Director for presentation to SLT/Board where necessary. Presenting project statuses directly to SLT and Board on occasion.Supporting BU Leads with creating Headcount, Software, hardware/miscellaneous spend proposals for approval by Business Development and Delivery Director / SLT. Supporting matrix functions with business need/demand business cases where necessary.Supporting the BU to meet resource, delivery, succession planning, objectives, and targets set by the Telco Business Development and Delivery Director and wider Ricoh Northern Europe Board.Collaborating with Ricoh Telco customers, Sales, Delivery, Design and Implementation Teams, Technical Account Management, and third-party suppliers/vendors to create a future operational delivery state and ensure current delivery fulfills pipeline opportunities.Direct line management of Ricoh Telco Network, Cyber, Field and Engineering BU Leads, both permanent and contract, supporting their development and career growth. Supporting matrix management of wider technical personnel across Ricoh Telco as needed.Managing project budgets effectively to ensure profitability, with support from the PMO.Supporting the central strategy aligned with approved business cases for future growth and target operating models of the Ricoh Telco Division.Promoting a culture of proactivity, innovation, transparency, collaboration, and flexibility to ensure a diverse and inclusive workforce.Ideal Candidate Profile

Excellent communication skills and experience engaging with C-level stakeholders.Proven project/program management and people management skills, preferably managing multiple projects in a telecom environment.Understanding of networks, infrastructure, IT, tools, and practices.Experience supporting business cases, including scope, goals, deliverables, costs, timelines, dependencies, resources, and milestones.Ability to manage cross-functional teams, plan work, budget, and initiate new projects.Risk and compliance management across multiple projects.Strategy, management, and delivery capabilities.Note:

We receive a high volume of applications, so apply promptly.What We Offer

We value your unique energy and offer opportunities to create the future together. Our benefits include:Role-specific working conditionsCompetitive salary, strong bonus, and comprehensive benefits including holiday entitlement, volunteering leave, holiday purchase scheme, flexible retirement plan, health and wellness programs, Employee Assistance Programme, financial protection, life cover, will writing, medical insurance, gym, travel, and retail discounts.Company car or allowance (role-specific), cycle-to-work ..... full job details .....