Operational Contract Management Lead (Synergy Programme)

Operational Contract Management Lead (Synergy Programme)

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Operational Contract Management Lead (Synergy Programme)

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Department for Work and Pensions (DWP)Operational Contract Management Lead (Synergy Programme)

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Operational Contract Management Lead (Synergy Programme)

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Department for Work and Pensions (DWP)Get AI-powered advice on this job and more exclusive features.Department for Work and Pensions (DWP) provided pay range

This range is provided by Department for Work and Pensions (DWP). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range

Whilst no 2 days will be the same, your duties will include:Leading and owning the contractual relationship between Synergy and Suppliers focusing on Business Process ServicesLeading by example in managing and maintaining excellent relationships with suppliers and stakeholdersProviding expert advice and guidance on contractual and performance mattersLeading, motivating and directing a professional team to ensure engagement with suppliers and other stakeholders leads to effective management of contracts.Working with commercial colleagues to ensure innovation on the contracts and ensuring value for money.Retaining overall responsibility for financial management of contracts, working with the Programmes Finance Business Partner to ensure accurate and robust forecasts.As and when required, leading and managing specific high risk and value projects, such as major contract changes or contract extensions.Be an effective communicator who effectively manages risks and change.Provide leadership and representation at key governance forums, including monthly service reviews, quarterly commercial boards, and biannual exit readiness reviews. Oversee the maintenance of contract documentation and performance evidence in a structured SharePoint repository to ensure audit readiness.Work closely with commercial, Supplier Relationship Management, Finance, PMO, and Legal functions to ensure end-to-end contract delivery, assurance, and value for money.Person specificationThe successful candidate will need to demonstrate:Leadership in Gold-Level contract Management (Lead Criteria)

- Experience in Gold Level Contract Management, with experience of delivering ongoing contract management and a successful track record of managing teams to deliver this.Management of Complex Multi-Supplier Portfolios

- Demonstrable experience leading complex multi-supplier contract portfolios (>£100m) in a public sector or regulated environment.Senior Stakeholder and Supplier Engagement

- Outstanding and proven senior stakeholder, supplier management and engagement experience. Evidence of managing complex and challenging relationships with suppliers, stakeholders and external partners.Strategic Communication and Influence

- Demonstrable strong communications skills, to effectively challenge assumptions and influence direction in a complex environment, with the ability to build consensus across a large and diverse group of stakeholders.Commercial Negotiation and Influence

- Demonstrable track record in influencing and negotiating in a commercial setting, with the ability to influence at all levels across the business, other Civil Service bodies and major suppliers.Expertise in Procurement and Contract Governance

- Strong understanding of public procurement frameworks (e.g. G-Cloud, CCS), contract law, and commercial lifecycle governance.Strategic Alignment and Value Delivery

- Proven ability to drive strategic alignment between contract delivery, programme objectives, and value-for-money outcomes.Contract Assurance and Digital Evidence Management

- Experience overseeing contract assurance, audit readiness, and digital evidence management systems (e.g. SharePoint, Power BI).Leadership Through Ambiguity and Workload Management

- Proven ability to lead through ambiguity and work on own initiative to manage a diverse workload, dealing effectively with a range of concurrent priorities.Commercial Acumen and Strategic Direction

- Good commercial acumen with previous experience in a multi layered contact management role and experience of providing strategic direction and leadership.Professional Qualifications in Commercial Practice

- Possession of, or working towards a relevant commercial, procurement, or contract management qualification. Examples include; Government Commercial College Training, World CC certification, CIPS certification or similar.Alongside your salary of £75,026, Department for Work and Pensions contributes £21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme.DWP have a broad benefits package built around your work-life balance which includes:Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join a first-class programme of competitions, activities and benefits for its members HASSRA (subscription payable monthly).Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.Click Apply for more details.Seniority level

Seniority level Not ApplicableEmployment type

Employment type Full-timeJob function

Job function Management and FinanceIndustries Government AdministrationReferrals increase your chances of interviewing at Department for Work and Pensions (DWP) by 2xSign in to set job alerts for “Operational Specialist” roles.

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