Operational Co-ordinator

Exciting Opportunity! We are looking for a motivated and confident individual to join #TeamRMS as an Onsite Operational Coordinator.

• Location: Solihull (With travel required across the Midlands)
• Job Type: Permanent
• Salary: Negotiable, dependent on experience.

About the Role:
We are looking for an Operational Coordinator to act as the on-site point of contact for our client, assisting with people-related issues, and supporting smooth operational delivery. This role reports to the HR Manager and ensures both client satisfaction and staff coordination on-site.

Key Responsibilities:

• Support employees & managers with queries, issues, or minor conflicts.
• Act as the main liaison with the client for operational matters, updates, and feedback.
• Ensure compliance with company policies, health & safety standards, and contractual obligations.
• Assist in onboarding, inductions, and training of staff as required.
• Maintain accurate records of attendance, incidents, and any operational matters.
• Provide regular updates to the HR Manager regarding staff coordination, client concerns, or operational challenges.
• Identify opportunities to improve processes or enhance client satisfaction.

About You:

• Experience in an administrative, coordination, or operational support role, ideally in a client-facing environment.
• Strong organisational and communication skills.
• Ability to handle staff queries and minor issues diplomatically.
• Confident liaising with clients and reporting to management.
• Knowledge of employment practices in the UK is desirable.
• Proactive, flexible, and solution-oriented.

This is an exciting opportunity to become part of a forward-thinking team and join our operations team that truly prioritises people, embodying the ethos of #BecausePeopleMatter! If this sounds like the perfect role for you, please apply through the link provided and we will contact you directly.

RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on these occasions