Operational Change Specialist

OverviewAn outstanding opportunity to join a global leader who offer significant flexibility with working patterns in addition to a fantastic culture. This role is initially offered on a contract basis for 6 months with the view of extending or becoming permanent at some point in the future. The role be responsible for actioning regulatory change, ensuring compliance across multiple operational teams, and reducing risk to meet evolving regulatory and business expectations. Working closely with the operation leadership and operational teams, the role will help to embed effective policies and processes in a bid to maintain strong governance and control within an FCA regulated environment. ResponsibilitiesDeliver insight by identifying trends and driving improvements in quality, training and operational practice.Support regulatory compliance across operations, translating FCA, consumer duty and consumer finance requirements into controlled, well-governed operational change.Maintain effective document management and governance of policies, procedures and supporting documentation, ensuring clarity, accuracy, version control and regulatory alignment.Support end-to-end delivery of operational, process and system change, including logging, tracking, testing and stakeholder coordination using structured change tools.Identify and support continuous improvement and innovation initiatives to enhance efficiency, consistency and customer outcomes.Develop and support meaningful management ..... full job details .....