Operating Systems Lead

Role: Operating Systems LeadLocation: Norwich - 1 day a fortnight onsiteSalary: 70,000- 80,000 + benefits DOEWe''re partnering with a growing, ambitious business to hire an Operating Systems Lead -someone who can take how a company wants to operate and make it work in practice.This is a high-impact, cross-functional role focused on improving how work actually gets done. You''ll work across teams, systems and processes to reduce friction, improve clarity, and build ways of working that are scalable, reliable and easy to use.You won''t be writing strategy decks. You''ll be making change stick.The roleYou''ll take ownership of a key internal transformation programme, focused on improving workflows, systems and operational coherence across the business. That means understanding how things really work today - where processes break down, where teams rely on workarounds, and where information gets lost - and then redesigning those workflows end-to-end.You''ll work closely with senior stakeholders, internal teams and external partners to implement changes, ensuring they are not only delivered but embedded into day-to-day operations. A key part of the role is balancing structure with usability: improving governance and control without adding unnecessary complexity.There''s also an opportunity to introduce automation and AI where it genuinely improves outcomes, with a focus on practical application rather than theory.What we''re looking forWe''re looking for someone who has experience ..... full job details .....