Onsite Account Manager

Onsite Account Manager

AM2PM Group are recruiting for an Onsite Account Manager to join our team in Bury St Edmunds. In this role, you''ll be acting as the on-site representative responsible for the day-to-day delivery of temporary workforce services within a logistics or industrial client environment.

Whilst ensuring safe, compliant and consistent workforce fulfilment while building strong operational relationships with client supervisors and management teams.

Details: 

Salary: £29,000 - £35,000 per annum DOE
Location: Bury St Edmonds
Hours of work: Operational shift flexibility required
Duration: Permanent

• Professional development and career progression opportunities
• Dynamic and collaborative working environment
• Supportive leadership team
• Long-term career development within a growing business
• 20 days plus bank holiday annual leave increasing with length of service
• Attractive commission structure
• Your birthday off every year

You will need the following:

• Experience working within industrial, logistics or high-volume recruitment environments
• Comfortable operating in a fast-paced warehouse or production setting
• Strong relationship builder with frontline supervisors and managers
• Confident managing large blue-collar workforces
• Practical problem solver with strong organisational skills
• Ability to work early shifts, late shifts or flexible patterns aligned to operations
• High attention to detail around compliance and workforce data
• Calm under operational pressure
• Hands-on and visible leadership style
• Strong communication skills across workforce and client stakeholders

• Manage daily on-site workforce operations including attendance, shift starts and workforce allocation
• Act as the primary on-site contact for client operational teams
• Ensure fulfilment against agreed workforce volumes and shift requirements
• Conduct daily worker check-ins, inductions and engagement activity
• Monitor absence, lateness and attrition trends and take proactive action
• Support rapid response to volume changes, peaks and operational issues
• Maintain strong visibility on the shop floor and across operational areas
• Escalate performance, safety or supply risks quickly
• Work closely with Recruitment and Delivery teams to maintain pipeline strength
• Ensure compliance with right to work, onboarding and site standards
• Maintain accurate worker records, timesheets and system data
• Support health and safety culture and promote safe working practices
• Participate in operational reviews and client performance meetings
• Drive workforce retention and positive worker experience on site

If you are interested in the above Onsite Account Manager role please click apply and a member of our team will be in touch.