Online Sales and Packing Assistant

StudWeldPro-UK Ltd is looking for a reliable, enthusiastic and organised Online Sales and Packing Assistant to join our small, friendly team at our head office in Tuxford, near Newark. This is a varied role where no two days are quite the same. You will play an important part in supporting our customers and helping to grow our online sales across our e-commerce platforms and social media channels. The role will involve: Providing excellent customer service face-to-face, over the phone, by email and via online messages Processing and managing online sales and customer enquiries Promoting and generating sales through social media platforms Creating and responding to social media messages and customer enquiries Using our e-commerce platforms and processing online orders Updating product and customer information and carrying out general data processing Picking, cutting and packing a variety of customer orders Preparing orders accurately and efficiently for dispatch Assisting customers at our trade counter Helping with the day-to-day running of our online sales operation Working both independently and as part of a small team What we''re looking for We''re looking for someone who is: Reliable, trustworthy and hardworking Computer literate and comfortable using email, e-commerce systems and social media Interested in online sales and social media Friendly and confident when dealing with customers Organised and able to work accurately Comfortable working independently and using ..... full job details .....