Onboarding Paralegal

Onboarding ParalegalLondon (Hybrid, 3 days in office) PermanentJoin an innovative legal business transforming the conveyancing experience through cutting-edge AI and exceptional client service.We''re looking for an ambitious Paralegal to play a key role in converting enquiries into instructions and delivering an outstanding client onboarding journey. You''ll be the first point of contact for prospective clients, preparing quotes, answering questions, managing follow-ups and giving people the confidence to trust us with one of the biggest transactions of their lives. Based on the uploaded job description.What you''ll doPrepare and issue conveyancing quotesFollow up with prospective clients and convert enquiries into instructionsAnswer client queries in a clear, professional and approachable mannerManage the onboarding pipeline and keep matters progressingSupport reporting and provide feedback to improve processes and client experienceWhat we''re looking forStrong communication and relationship-building skillsConfident, proactive and commercially mindedHighly organised with excellent attention to detailProfessional, intelligent and customer-focusedAn interest in legal technology and AIIdeal backgroundParalegal, legal assistant or conveyancing experienceProperty, estate agency, sales or customer service experienceExperience working in a fast-paced environmentWhat''s on offer?Competitive salaryHybrid workingModern Central London officesCollaborative, high-growth ..... full job details .....