Onboarding Case Facilitator

Location: Telford Contract: 6 months Working Pattern: Hybrid About the Role We are looking for an organised and detail-focused Onboarding Case Facilitator to support the end-to-end onboarding process for new starters. You will be responsible for managing onboarding cases, completing pre-employment checks, validating documentation and ensuring all requirements are completed accurately and within agreed timescales. Key Responsibilities Manage onboarding cases from initiation through to completion. Review and validate Right to Work, identity and personal documentation. Complete and monitor DBS and pre-employment/background checks. Request, review and follow up on employment references. Arrange and facilitate face-to-face identity verification where required. Ensure all onboarding and security documentation is accurate and complete. Update onboarding, HR and security systems with accurate information. Request appropriate IT accounts, equipment and access for new starters. Monitor outstanding checks and proactively chase candidates or relevant stakeholders. Manage multiple onboarding cases while meeting agreed SLAs and deadlines. Identify missing information, discrepancies or potential compliance issues and escalate where appropriate. Maintain accurate records and handle confidential personal information in line with GDPR and internal policies. Liaise with candidates, hiring managers and internal stakeholders throughout the onboarding process. Support ..... full job details .....