Onboarding and Delivery Executive

Are you a natural communicator who takes pride in making things happen? Airship/Toggle has an exciting Onboarding and Delivery Executive opportunity!Location: Sheffield, S2 5QX, Hybrid, 4 days in officeSalary: 26,228 per annumJob Type: Full Time, PermanentAbout Us:Airship/Toggle is a leading hospitality SaaS company that has been transforming how hospitality businesses deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence, where every team member takes ownership and makes a real impact.Onboarding and Delivery Executive - The Role:This is a varied, hands-on role at the heart of how we bring new clients to life on our platforms and how we deliver standout email and automation projects. One day you could be running a training call for a new Toggle client; the next, you are building an automated email sequence or working with an Account Manager to scope out a delivery project. You will guide clients through onboarding, design and build emails within our platforms, create training materials, and use AI tools to work smarter and deliver more.Onboarding and Delivery Executive - Key Responsibilities:- Guide new clients through a smooth and engaging onboarding experience from welcome call to handover- Run onboarding training calls for Toggle, helping new users get confident on the ..... full job details .....