On-site technical support administrator

The on site technical support administrator at Girlguiding plays a central role in keeping staff connected, supported, and confident in their technology. This position combines hands on technical support with essential administrative coordination, making it ideal for someone who enjoys problem solving, helping others, and keeping systems running smoothly. You ll manage communication tools such as phone systems, mobile devices, and business collaboration platforms, while maintaining clear and helpful IT knowledge resources for staff. The role includes routine checks of meeting room equipment, overseeing printers and peripherals, and supporting the starters leavers movers process to ensure colleagues have the right access from day one. You ll also help track security issues, coordinate penetration testing, and promote good IT security practices across the organisation. Regular liaison with our managed service provider and occasional visits to our Trading site are part of the rhythm of the job. You will have strong customer service, clear communication, and the ability to support users with varying levels of IT confidence. This role reflects that blend: you ll be approachable, patient, organised, and attentive to detail, with a solid grounding in Windows, Microsoft 365, and IT security principles. Please note that this role is based full-time on-site at our London office. About Girlguiding Girlguiding is the UK s largest youth organisation dedicated completely to girls. We re ..... full job details .....