OFR Operations Agent - Rates & Tariff

Our client based in Staines is looking for a OFR Operations Agent - Rates & Tariff
You''ll use your talents to create innovative solutions and shape the future across our business.


Key activities:

• Set up and maintenance Client (Sell) rates and Carrier (buy) rates in Cargowise1 ensuring accuracy and compliance with company standards.
• Collaborate with Operations teams to troubleshoot auto-rating issues and address queries related to locally maintained tariffs.
• Regularly review expiring rates and proactively follow up with Rate Owners for updated Rate Sheets to ensure competitive pricing.
• Engage with the Ocean Commercial Centre regarding UK-controlled business, fostering strong relationships for efficient operations.
• Work closely with Key Account Managers and Implementation Teams, both in the UK and overseas, to support seamless service delivery.
• Assist with various tasks, including Import Port Health Charges and compiling Containers on Quay reports from Carriers as needed.
• Contribute to the UK OFR Product team in achieving KPI targets related to station metrics, driving operational excellence.

• Proven knowledge and experience in using Cargowise1 effectively in a logistics or shipping environment.
• Strong understanding of ocean tariffs and market dynamics to inform pricing strategies.
• Process-driven with a methodical approach, demonstrating a keen eye for detail in all tasks.
• Excellent verbal and written communication skills, facilitating clear and effective interactions with internal and external stakeholders.
• Strong administrative capabilities, including advanced MS Excel skills for data management and reporting.
• A proactive mindset that supports a culture of continuous improvement, seeking ways to enhance processes and efficiency.