Office Team Leader

We are looking for an Office Team Leader to join our team based at a Fortune Global 500 company, where excellence and creativity are the norm every single day. You will be part of the Rapport team, based at our client''s beautiful offices.

Type of contract:

Full-time, Permanent

Hours:

40 per week (Monday-Friday, 7 AM - 7 PM; on a shift rota basis)

What will you get?Financial Freedom:

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!Secure Your Future:

Benefit from a contributory pension scheme for a stable financial tomorrow.Health Matters:

Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.Thrive Personally and Professionally:

Unlock endless learning and development opportunities to elevate your career!Celebrate Excellence:

Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.Give Back to Community:

Take one paid day off annually to support a cause you''re passionate about!Main Responsibilities

Responsible for leading a team of 5 Rapport ambassadorsBeing the first point of contact for all employees, contractors, clients and other visitorsManaging, developing and running the office, making certain that an outstanding and unique experience for both employees and their clients, is deliveredResponsible for two customer service team members and all temporary staff. Carrying out their inductions, training, performance reviews.Liaising with different clients and facilitating their projects, meetings and events by booking meeting rooms, offices and catering etc.Liaising with vendors and other contractors on maintenance and AV calls and issue resolution, as requiredAssisting clients with any other requests such as Health and Safety, building management etc.Anticipate project needs, discern work priorities, and meet deadlines by working fully independently.

The ideal candidate will:Share our Rapport values:

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger TogetherAn up-beat individual with integrity and a can-do attitude.Excellent communication skills.Upholds the highest standards of customer service and client care.Ideally have previous experience in a similar role.Adaptable and takes control of their own workload.Have previous leadership ..... full job details .....