Office Operations and Customer Care Co-ordinator

Office Operations and Customer Care CoordinatorHemel Hempstead 35,000 - 40,000 Hybrid Working Available Free ParkingAre you an organised, proactive professional who enjoys variety in your role?Our client, a privately-owned residential property business is recruiting an Office Operations and Customer Care Coordinator. This is a unique opportunity that combines office management responsibilities with customer aftercare support for residential sales and lettings customers.Working fairly autonomously you''ll play a key role in keeping the office running smoothly while acting as a main point of contact for customer enquiries and aftercare matters.Key ResponsibilitiesOffice OperationsCoordinating day-to-day office activitiesManaging office supplies and facilitiesSupporting senior management with administrative tasksMaintaining documentation, records and company systemsAssisting with basic HR administration and recruitment activitiesManaging business subscriptions, licences and insurance renewalsSupporting website and social media updates where requiredCustomer Care and AftercareActing as the first point of contact for residential sales and lettings customersManaging customer correspondence and aftercare enquiriesCoordinating issues through to resolutionMaintaining accurate records and tracking customer requestsDelivering a professional and positive customer experience at all timesAbout YouPrevious experience in an Office Manager, Office Coordinator, Property Administrator, PA or ..... full job details .....