Office Manager/PA

Office Manager/PASwindonPermanent - Full TimeSalary is dependent on experienceWe are currently recruiting for an experienced, highly organised Office Manager/PA to join our clients based in Swindon.This is a hands-on role that requires someone with previous experience within the window and door industry. You''ll oversee the day-to-day running of the office, support the wider team, and ensure everything operates efficiently behind the scenes.Key ResponsibilitiesOversee the day-to-day operations of the office.Ensure all orders are processed accurately and within required timescales.Act as a second pair of eyes, checking that office administration is completed correctly and to a high standard.Support and guide the office administration team to ensure workloads are managed effectively.Handle incoming customer enquiries via telephone and email, providing excellent customer service.Manage sales appointments, ensuring they are allocated efficiently.Schedule and coordinate remedial appointments and aftercare work.Monitor office workflows, identify any issues, and implement improvements where necessary.Work closely with directors, surveyors, installers and suppliers to keep projects moving smoothly.Provide PA support to the directors where required, helping to prioritise workloads and keep the business organised.Step in and assist with the day-to-day workload during busy periods to ensure the office continues to run efficiently.The Ideal CandidatePrevious experience within the ..... full job details .....