Office manager

As our Workplace Concierge Lead, you will support the Workplace Lead in the day-to-day running, presentation and experience of the office, ensuring the workplace feels welcoming, spotless, functional and well looked after at all times. This is a hands-on, service-led role focused on delivering an exceptional concierge-style visitor experience, maintaining high visual standards, supporting meeting rooms and office activity, and acting as a friendly first point of contact for staff, visitors and internal teams. Provide a warm, professional and welcoming experience for all visitors, clients and employees. Manage guest arrivals, access passes, sign-in processes and visitor enquiries with confidence and discretion. Prepare meeting rooms, reception areas and shared spaces to a consistently high presentation standard. Support client meetings, tours, pitches and events, anticipating requirements and responding to last-minute requests. Coordinate catering for breakfasts, lunches, meetings, hospitality and events, including supplier timings and deliveries. Maintain refreshment areas, tea points and catering spaces so they remain clean, stocked and visually appealing. Monitor stock levels across refreshments, pantry supplies, stationery, consumables and hospitality items. Liaise with cleaning and housekeeping teams to address reactive requests and maintain high standards throughout the day. Monitor waste, recycling and shared areas, promoting a clean, organised and well-maintained ..... full job details .....