Office Manager

Office ManagerPoole, Dorset 42,000 DOE Full-Time, Permanent Monday-Friday, 8:30am-5:30pmTeamJobs are working with an established and growing product-based business in Poole who are looking for an experienced Office Manager to take ownership of the day-to-day running of their busy sales office.This is a key operational role managing a team of six and ensuring everything behind the sales function runs smoothly - from order accuracy and pricing through to systems, reporting, customer service and internal processes.We''re looking for someone who is naturally organised, commercially aware and exceptionally detail-focused. You''ll be comfortable managing people, challenging mistakes and ensuring processes are followed in a fast-moving B2B environment.The RoleAs Office Manager, you will be responsible for:Managing and coordinating the day-to-day workload of a six-person sales team.Overseeing the full sales order process from enquiry and quotation through to order, despatch and invoicing.Ensuring orders are accurately processed through Sage 200.Checking quotations, pricing and orders before release.Maintaining pricing structures, customer-specific pricing and discount controls.Monitoring margins and identifying orders falling below agreed levels.Running short daily team meetings to identify order, stock and delivery issues.Managing holiday, absence and telephone/enquiry cover across the team.Maintaining high standards of customer service across telephone and email ..... full job details .....