Office Manager

Office Manager Location: Glasgow and Edinburgh Salary: Up to 31,000 + performance bonusHours: Full-time, Monday to FridayReporting to: Managing DirectorWe are currently recruiting for an experienced and commercially minded Office Manager to take responsibility for the day-to-day management, customer experience and commercial performance of a busy professional workspace.This is a hands-on position suited to someone who enjoys being at the heart of a site, building strong relationships, creating an engaging environment and identifying opportunities to improve both customer satisfaction and revenue.As Office Manager, you will have responsibility for the overall performance and smooth running of the centre, working closely with senior management to deliver occupancy, revenue and customer engagement targets.Your responsibilities will include:Taking ownership of occupancy, revenue and commercial performanceManaging enquiries, viewings and new customer opportunitiesBuilding strong relationships with existing customers to support retention and growthIdentifying opportunities to increase revenue through additional services, workspace and eventsOrganising and coordinating events and activities to encourage customer engagementDeveloping relationships with local businesses and external partnersOverseeing the day-to-day operation and presentation of the centreManaging suppliers, contractors and facilities-related issuesResponding to customer queries and resolving issues ..... full job details .....