Office Host

Front of House / Office Host
  
Our client is a forward thinking, modern and culturally positive legal service provider who has recently seen unprecedented growth. The business is renowned for its progressive and collaborative culture, which stands it apart from many of its competitors. It is recognised for its innovative ways of working, fostering growth and fantastic career opportunities and a high-quality working environment.
  

• Cheltenham
• 9am – 2pm
• Monday – Friday
• Approx. £16k-£17 per annum (fulltime equivalent £28,500)

  
Role:

As the Office Host, you will offer a polished and professional service, and create a refined, welcoming atmosphere while ensuring every client and colleague experience is seamless, discreet, and memorable.
  
As the Office Host, typical duties will include:
  

• Offer impeccable client hosting, being first point of contact for all visitors, providing a concierge-level service from arrival to departure.
• Upholding brand values and professional Representation with impeccable presentation, courtesy, and discretion.
• Maintaining a pristine, welcoming reception and client suite, ensuring shared spaces are always well-presented and fully stocked.
• Supporting client meetings and internal events with high-quality food and beverage service, delivered smoothly and professionally.
• Preparing, monitoring, and managing meeting spaces, anticipating requirements and ensuring seamless turnarounds.
• Providing colleague Support and assisting new starters with office orientation, workstation setup, and day-to-day operational support.
• Managing post, couriers, confidential waste, seating plans, and routine checks of AV/office equipment.
• Other ad hoc duties as circumstances dictate.

  
Requirements

To be successfully considered for the Office Host position, you will ideally have experience within a similar role or experience within a high-end hospitality background, within upmarket restaurants, hotels or luxury brands, i.e., car show rooms, would also be favourably considered. You will have proven experience in delivering a premium standard of service in corporate and luxury environments. Skilled at creating a refined, welcoming atmosphere while ensuring every client and colleague experience is seamless, discreet, and memorable.
  
As the office host, in addition to the above, you will also present:

• Impeccable presentation and professional presence.
• Clear, confident communicator with excellent interpersonal skills.
• Trusted to handle sensitive matters with discretion.
• Service-driven, detail-focused, and intuitive in anticipating needs.
• Calm, adaptable, and composed under pressure.
• Flexible, reliable, and proactive with a collaborative approach.

  
Additional Information:
  

• Excellent company benefits including enhanced pension, death in service, season tickets loans for travel, option to buy more annual leave
• A diverse, supportive and friendly culture
• Excellent induction, training and ongoing professional development
• Flexibility and work-life balance
• Excellent benefits package

  
This is a truly brilliant opportunity based in Cheltenham, for to join an established, reputable and fast-growing business. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role.
  
  
Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted, but may also contact you in regards to any other suitable vacancies.

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