Office Facilities Assistant

Office Facilities AssistantFull-time, fixed-term contract until April 2027Salary: £29,864 per annum plus opportunity to earn up to 5% performance related payLocation: Hale Village, London, N17Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.Working in our Head Office, you will assist and support the Office Facilities Manager and Facilities Officer in maintaining and managing high quality office facilities, as well as providing an efficient, friendly and customer-focused reception service to all users of the building.Your role will involve processing payments, managing administrative records and internal post, and organising deliveries, couriers and taxis. You will also be required to take on some manual handling activities, such as distributing and storing deliveries and keeping areas of the building tidy.In addition, you will help ensure that all callers and visitors are handled efficiently, in a courteous and friendly manner, together with the maintenance of the reception area and interview rooms.You will already have a proven track record of working in a customer service delivery role, combined with the ability You will be able to problem solve and achieve results, ensuring you meet Newlon Service Standards. Your exceptional communication skills and sound judgement will enable you to meet both customer and company standards, and your natural empathy and willingness to help ..... full job details .....