Office Coordinator - Lettings

Responsibilities

Document Management: Handle documentation related to property sales, including listings and pre-offer information.Data Entry: Update and maintain databases with property details, client information, and transaction records.Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.Promotional Activities: Support marketing efforts, including preparing promotional materials and organizing local events.Reporting: Generate and distribute sales performance reports to the management team.Office Management: Keep the office organized, stocked with supplies, and ensure a professional environment.Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.Technology and Tools

CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.About The Company

Chestertons: Established for over 200 years, Chestertons is a London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK, currently including the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings and Management brands, which collectively sell, rent and manage thousands of properties across the country every year.Benefits and Equality Statement

Perks That Make a Difference: Benefits include employee assistance programme, competitive holiday allowance plus public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan and other benefits linked to specific job grades.We are an equal opportunities employer and welcome applications from everyone who is excited by the opportunity to join us. We will thoroughly consider all applications without regard to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability ..... full job details .....