Office based Customer Service

Office based Customer Service Administrator

My client is based in Shenley, who have a very low turnover in staff.- They are a worldwide supplier of supplies and -as part of their expansion they are seeking an experience Customer Service Administrator to work in a small team dealing with international distributors and customers.- This role will involve some telephone work but mainly communicating with the clients and distributors via their portal or email, all correspondence is in English so no other languages.- Candidates must have exceptional communication skills and have good keyboard skills.

The role responsibilities include:-

• Building relationships with clients, distributors, Business Partners and UK Sales Team
• Deal with pricing queries and despatching samples
• Responding to queries via the phone and email
• Processing orders
• Arrange export with required documentation, training provided
• Track Shipments with couriers
• Monitor stock
• Request payments when required

We are looking to speak to you if you live within easy commuting distance of Shenley, Herts (need a car to get here), have good office based customer service experience and have exceptional communication skills.- Immediate start available