Office and Operations Administrator

Franks Accountants is a modern, forward-thinking accountancy practice supporting ambitious business owners across Yorkshire and throughout the UK. Our clients rely on us not just for compliance, but for advice, clarity and growth support.As the firm grows, so does the need for a strong operational backbone.We are looking for an Office and Operations Administrator to work closely with our Office Manager and leadership team - helping keep the firm running smoothly, efficiently and professionally every single day.This is not a basic admin role.You will be a key part of the firm''s growth, ensuring the right systems, communication and organisation are in place so our senior team can focus on strategy and client work.The Purpose of the RoleTo support the day-to-day operations of the firm, taking ownership of administrative processes and client coordination, while freeing up the Office Manager to focus on higher-level operational and strategic responsibilities.You will be the organised, calm, "gets things done" person that keeps everything moving behind the scenes.Key ResponsibilitiesOffice and Client AdministrationAnswering calls and managing client enquiries professionallyHandling post, documents and digital correspondenceMaintaining accurate client records and internal systemsCoordinating client onboarding admin and documentationOperations SupportSupporting the Office Manager with internal processes and workflowsTracking tasks, deadlines and follow-ups across the teamAssisting ..... full job details .....