Office Administrator/Customer Service

Job Title:            Office Administrator/Customer Services
Location:            Woolston, Warrington (WA1)
Salary:                 £13.89 per hour
Hours:                 Monday- Friday 07:30- 17:00
Contract:            Temporary- permanent
Our client is the UK’s leading commercial wholesaler of refrigeration, air conditioning, and climate control equipment. They are seeking a professional Office Administrator/Customer Service Advisor to join their team.
Working within a small team, you will be responsible for answering calls from customers and dealing with customer orders including quotes, queries, and other general office duties.
As an Office Administrator/Customer Service your duties will be: -

• Answer incoming telephone calls.
• Dealing with customer queries.
• Updating customer information and details.
• Manage incoming and outgoing post.
• Assist with data entry and maintaining company records.
• Ensure confidential information is handled securely and in accordance with company procedures.
• Support colleagues with general administrative tasks to ensure the smooth running of the office.
• Maintain a tidy and organised office environment.
• Assist with document archiving and record retention procedures.

• Experience working within a similar role previously.
• Good communication skills both written and verbal.
• Friendly telephone manner.
• Assisting with other workloads as and when required.
• Ability to work well as part of a small team as well as individually.
• Computer literate.