Office Administrator

JOB DESCRIPTIONJob Title: Admin AssistantLocation : Airport House, Suite 43-45, Purley Way, Croydon, CR0 0XZEmployment Type : Full TimeSalary : Competitive / DOEWorking: Monday to Friday – 9am to 5.30pm with 1 hour lunch

About UsWe are a professional and client-focused accountancy practice dedicated to providing high-quality accounting, tax, and advisory services to a wide range of businesses and individuals. We pride ourselves on delivering excellent customer service, accuracy, and efficiency. We are now seeking a reliable and organised Administrative Assistant to support our busy team in both the Purley office and the Tunbridge Wells office.

Job PurposeThe Administrative Assistant will play a vital role in ensuring the smooth day-to-day running of the office. This role requires excellent organisational skills, attention to detail, and the ability to work effectively in a professional services environment. You will be the first point of contact for clients and will help support the accountants in delivering a seamless service.

Key Responsibilities• Answering and directing phone calls, greeting clients, and managing incoming enquiries.• Managing email correspondence and distributing to the appropriate team members.• Scheduling client appointments and maintaining calendars for accountants.• Preparing, formatting, and proofreading documents, letters, and reports.• Scanning, filing and maintaining client records (both digital and physical). Contacting clients and co-ordinating the receipt and delivery of records and archiving.• Banking cheques as and when necessary• Supporting client onboarding processes, including setting up new client files and obtaining required documentation (ID checks, engagement letters).• Liaising with other offices within the wider group and attending groupwide teams calls• Liaising with HMRC and other agencies as required.• Handling incoming and outgoing post.• Assisting with billing, invoicing, and chasing outstanding payments.• Maintaining office supplies and ordering as required.• Providing general administrative support to accountants and partners.• General office upkeep and maintain a clean, organised and functional working environment• Be a Fire Marshall and First aid for the office – training will be provided.

Skills, Experience and qualities Required• Previous administrative or office support experience, ideally in an accountancy, legal, or professional services environment.• Strong organisational and time management skills.• Excellent written and verbal communication skills.• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new software.• Attention to detail with a high level of accuracy.• Ability to handle confidential information with discretion.• Professional, friendly, and client-focused approach. Someone who is enthusiastic, polite and courteous with a positive “can do” attitude• Must hold a valid driving license and be able to drive to both office locations as and when required.

Benefits• Competitive salary based on experience.• Supportive and friendly working environment.• Opportunities for training and professional development.• Pension scheme• Free parking• Private Medical• 20 days annual leave.

How to ApplyPlease send your CV and a covering letter to info@ledgersparks.co.uk outlining your suitability for the ..... full job details .....