Office Administrator

Job PurposeThe Workplace Experience Support Specialist delivers exceptional workplace and guest experiences, ensuring customers have access to the services, spaces, and support needed to work safely, comfortably, and compliantly. Operating flexibly across the office-on the floor or from the One Team Hub-you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. This role combines responsibilities traditionally held by multiple teams, creating a varied and dynamic working environment.Key ResponsibilitiesGuest Welcome and Customer ExperienceDeliver concierge-level service with strong knowledge of PwC spaces and the local area.Support Welcome teams when requiredManage visitor access, badge hosting, and adhere to security protocols, including tailgating prevention.Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination.Meeting Rooms and Events SupportCoordinate and monitor meeting room and event bookings, including catering and hosting requirements.Support hospitality operations and refreshment setup.Assist with event creation, room layout planning, visitor management, issue resolution, and post-event feedback.Floor Management and Space OwnershipConduct regular checks of meeting rooms, lounges, cloakrooms, and office floors to ensure readiness and cleanliness.Log, track, and escalate faults as needed.Support AV/IT queries, locker systems, and service hub ..... full job details .....