Office Administrator

Safeline Environmental is looking for a full-time Administrator to join our office team in Kidderminster.This is a key administrative role supporting our operations by co-ordinating asbestos removal projects with various stakeholder.

Key Responsibilities:

Support the management team to ensure daily administrative tasks are completed

• Answer incoming calls professionally and direct enquiries appropriately.
• Liaise with clients, contractors, and policyholders to schedule asbestos removal works.
• Prepare daily documentation for operatives (e.g., project info sheets, risk assessments, method statements).
• Check and collect all job-related paperwork and photographic records from operatives.
• Schedule asbestos sampling appointments and issue necessary paperwork.
• Maintain and update our claims management systems.
• Monitor and help achieve service level agreements (SLAs) and key performance (KPIs).
• Manage projects from instruction through to completion.
• Maintain positive relationships with clients.
• Carry out general office duties such as scanning, filing, and document handling.

About the role:

• Full time Monday to Friday 9:00am - 17:30pm.
• You are entitled to 28 days paid holiday inclusive of bank holidays. 
• After one year with the company, birthdays are given as holiday.
• About Us: Safeline Environmental is a leading asbestos removal and management company with over 50 employees, working nationally across a wide range of sectors. We are proud to deliver professional and reliable services to insurance companies, commercial clients, and private individuals.
• We regret we can only consider applicants who are authorised to work in the UK.
• Driving licence required (due to office location).
• The successful candidate will receive pay of up to £12.21 per hour depending on experience and in line with age-related minimum wage requirements

Candidate Requirements:

• Previous experience in administration.
• Confident IT user with good working knowledge of Microsoft Office.
• Strong organisational skills and attention to detail.
• Able to work independently and manage workloads effectively.
• Good communication skills (both telephone and email).Willingness to learn and follow company procedures.

 

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