Office Administrator

Administrator - (Newbury Office)Working Hours:Monday to Friday, 9:00am - 5:30pm (office-based)Role OverviewProvide administrative support to the Residential Sales team in the Newbury officeAct as a key point of contact for clients and potential buyersWork in a fast-paced environment, delivering a high level of customer serviceSupport day-to-day operations, including booking viewings and maintaining client recordsContribute as a reliable and flexible team player with a positive, proactive approachKey ResponsibilitiesManage KYC and Anti-Money Laundering processes in line with Group requirementsLiaise with internal onboarding and compliance teams when requiredPrepare property brochures and marketing materialsManage the team''s invoicing process and assist with debt collectionRegister new buyers and maintain accurate recordsKeep window cards, brochure displays, and internal systems up to dateLiaise with potential buyers, arrange viewings, and manage diariesMaintain client files and update the Residential client databaseBuild and maintain trusted client relationships to support onboarding processesSupport continuous improvement of business processes and team efficiencyCarry out ad hoc administrative duties as requiredPerson SpecificationQualificationsGCSEs (or equivalent), including English and MathematicsExperience and SkillsPrevious experience in a fast-paced administrative or support roleExperience supporting a team of professional fee earnersStrong organisational skills with ..... full job details .....