Office Administrator

Administrator

Location: Huddersfield

Pay: -13 - 14.03 p/h

Hours: 37 Hours per Week

Type: Temporary Contract with long term opportunities available for the right candidates.

Are you a multi-faceted administrator with a customer-focused mindset and strong interpersonal skills and the ability to assist in sales, finance and customer service?

Stafflex are currently working closely with a long-standing business to find an administrator to support their business. From their Huddersfield base, you will be assisting in the sales, support and account management, to ensure their products are delivered to the highest standard. This role blends accounts administration, with account management. The ideal candidate will ensure accuracy in processes followed, maintain customer account records, and contribute to a high quality customer service.

Key Responsibilities:

• Act as the day-to-day contact to some of the largest clients, answering queries and ensuring accurate system records.
• Process sales orders, invoices and credit notes.
• Conduct account reconciliations and resolve discrepancies in collaboration with customer teams.
• Liaise with carriers and logistics partners to ensure on-time and accurate deliveries.
• Coordinate with suppliers for containers, cabinets, and POS to ensure smooth project delivery.
• Build and maintain strong customer relationships, acting as primary contact for account-related queries.
• Proactively resolve customer issues in a timely and professional manner.
• Monitor account activities, providing customers with updates on orders and deliveries.
• Work closely with the sales team to understand customer needs and enhance service delivery.
• Provide general administrative support across the team, including filing, data entry, and document management.
• Handle incoming customer calls and general queries.
• Serve customers on an ad-hoc basis.
• Maintain and update customer databases accurately.

Key Qualifications and Experience Needed:

• Previous experience in accounts administration or sales administration
• Good understanding of accounting principles and processes.
• Excellent numerical skills and attention to detail.
• Proficient in Microsoft Office, especially Excel.
• Experience with business systems such as Oracle JD Edwards EnterpriseOne (JDE E1) preferred.
• Experience with SAP, Oracle E-Business Suite, Microsoft Dynamics or NetSuite also considered.

If you are highly organised, able to manage multiple tasks, have strong interpersonal and communication skills, this could be the job for you. This role does require flexibility during peak periods, with longer hours during peak season and shorter working hours during off-season. Please apply by clicking "Apply Now" or send your CV !