Office Administrator / Administrative Assistant

Job Title: Office Administrator / Administrative Assistant Location: Crawley, Surrey Hours: Full-time (Monday Friday) Salary: Competitive, dependent on experience About the Company We are a fast growing B2B debt recovery agency supporting small and medium-sized companies. We pride ourselves on being transparent, efficient, and supportive to our clients. As we continue to grow, we are looking for a reliable and highly organised Administrator to support the day-to-day running of the business. Role Overview The Office Administrator will play a key role in keeping the business running smoothly. This is a varied, hands-on role ideal for someone who enjoys organisation, ownership of tasks, and being a central point of support within a small team. You will be responsible for administrative duties, internal coordination, and supporting client-facing processes. Key Responsibilities Administration and Office Support Answering and directing phone calls professionally Maintaining accurate records and internal systems Filing, document management, and data entry Diary management and scheduling Client and Case Support Assisting with onboarding new clients Preparing standard documents and correspondence Updating client records and case progress notes Liaising with third parties (e.g. clients, partners, service providers) Finance and General Support Raising invoices and tracking payments Supporting directors with ad-hoc administrative tasks Ensuring internal ..... full job details .....