OCEAN IMPORTS COORDINATOR

Import Customer Service CoordinatorBasildon Processing import jobs from booking to delivery, including costing and invoicing and completing all HMRC Customs Clearance requirements for our clients OCEAN IMPORTS TEAM. Working closely with the Commercial Team on development of all Ocean freight services.OCEAN IMPORTS - ESSENTIAL DUTIES AND RESPONSIBILITIESPrioritize your workflow to ensure all aspects of work are carried out in a timely manner.Work closely with your colleagues to ensure we maintain the highest possible operational performance and customer service.Develop constructive relationships with key customers and suppliers assisting in resolving any concerns and implementing any corrective action.Maintain effective communication and relationships with our overseas partners.Ensure all consignments are loaded onto our system prior to/on departure either manually or via EDI checking accuracy of paperwork and information provided.All pre-alert documentation must be received from the overseas partners prior to or on the same day of departure.Ensure we have all the relevant information and instructions from customers to complete custom clearance on imports to allow release of cargo.Provide Transport Companies with all the relevant information to ensure customer delivery requirements are met.Ensure you do not import or release orders without receiving all monies owed on non-credit account clients and all Import Duty and VAT have been paid.Ensure all files are costed and ..... full job details .....