Ocean Freight Import Operator

Our client, a well-established freight forwarding and logistics business based in Witham, is currently looking to recruit an Import Freight Coordinator to join their growing operations team.

This is an excellent opportunity for someone with experience within freight forwarding, shipping, imports, or logistics coordination who is looking to join a busy and fast-paced environment with long-term career stability.

The Role

Reporting directly to the Import / Inbound Manager, you will be responsible for coordinating inbound sea freight shipments, handling customs documentation, arranging transport, and ensuring customer deliveries are completed efficiently and accurately.

The role will also involve occasional export and airfreight coordination alongside day-to-day operational and administrative duties.

Key Responsibilities

• Manage inbound sea freight shipments from initial instruction through to delivery
• Arrange occasional export shipments and airfreight movements
• Track shipments using shipping line systems and update customers accordingly
• Open and manage jobs using CargoWise
• Complete customs entries and associated customs documentation
• Prepare and submit Port Health documentation where required
• Liaise with customers, shipping lines, hauliers, and internal departments
• Arrange haulage and delivery schedules
• Ensure bonded cargo requirements are met
• Complete job costing and invoicing
• Maintain accurate Excel spreadsheets and system updates
• Support analysis reporting and file completion processes

Experience & Skills Required

• Previous experience within freight forwarding, shipping, logistics, or imports
• Knowledge of sea freight operations and customs procedures
• Experience using Microsoft Outlook, Excel, and Word
• CargoWise experience would be advantageous but is not essential
• Strong organisational and communication skills
• Ability to work under pressure and meet deadlines
• Positive and proactive attitude
• Able to work independently and as part of a team

Benefits

• -35,000 salary
• 22 days holiday plus Bank Holidays
• Birthday day off
• Eligibility for private healthcare
• Access to discounts on gym memberships, restaurants, stores, and more
• Stable and supportive working environment
• Career development opportunities

This is a fully office-based role located in Witham, Essex.

For more information or to apply, please submit your CV today.