Ocean Freight Forwarder

Ocean Freight Coordinator - Birmingham - Up to 35,000We are looking for a Ocean Freight and Customs Operator to join our operations team. The role is primarily focused on managing a key ocean freight project between the Czech Republic and the USA, while also supporting UK customs activities, freight pricing, and wider multi-modal operations.Job type: PermanentShifts: Monday to FridayBenefits:Salary up to 35,000Starting annual leave 24 days plus bank holidays and birthday leave (Up to 31 days plus bank holidays and birthday leave with loyalty)Quarterly bonus structureHybrid working after probation (2 days from home)Key ResponsibilitiesManage door-to-door FCL shipmentsCoordinate bookings, collections, and shipment movements with overseas agents and partners.Check and manage shipping documentation.Provide regular shipment updates to customers.Resolve operational issues and maintain shipment visibility.Complete job costing, supplier invoice checks, and customer billing.Produce KPI and performance reports.Act as the main point of contact between customers, agents, carriers, and suppliers.Obtain and provide ocean freight spot rates.Prepare UK import and export customs declarations.Ensure compliance with customs procedures and regulations.Produce Certificates of Origin, EUR1s, and other trade documentation.Support general freight forwarding operations as required.Maintain accurate records within the transport management system.RequirementsMin 3 years experience in ocean freight ..... full job details .....