Ocean Freight Forwarder

Our client is one of the world''s largest logistics platforms and we''re recruiting for an Ocean Freight Forwarder to join their Exports team in Manchester.

What We Offer:

• A salary of -30,00035,000 DOE
• Hybrid working after 6 months training and probation
• 22 days holiday rising each year.
• Life insurance
• Private medical insurance
• Cycle to work scheme
• Employee stock purchase plan
• Opportunities to grow your talent and develop your language skills in our multilingual offices.
• Access to training platforms for professional growth and development.
• Performance-based bonuses and additional benefits tailored to your location.

As an Ocean Freight Forwarder, you will play a crucial role in managing international shipping processes from purchase order issuance to cargo delivery. Your tasks will include:

• Understanding and applying all necessary processes, documentation, and terminology involved in ocean exports and Customs.
• Coordinating shipments to meet customer Standard Operating Procedures (SOP), including booking approvals, pre-alerts, governmental filings, and invoicing.
• Collaborating with our international team and third-party agents to ensure efficiency, exceptional customer service, and creative problem-solving.
• Building strong relationships with customers, providing timely responses, and following up on issue resolution.
• Participating in customer business reviews and providing reporting and documentation support to both internal and external customers.

What We''re Looking For:

• Solid experience in Global Forwarding, specifically focused on ocean exports and Customs.
• Proficiency in Microsoft Office Suite is essential.
• A proven track record of strong customer service, with a client-focused mindset.
• Attention to detail and the ability to thrive in a fast-paced, deadline-driven environment.
• Critical-thinking skills and flexibility to adapt to ever-changing tasks and customer needs.

Please contact Jessica Laver at Adecco MANCHESTER for more information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.