Ocean Freight Export Operator- Manchester

Our well known client based in Manchester is seeking an Ocean Freight Export Operator to join their team. Overview As an Ocean Freight Export Operator, you will work with colleagues in the Manchester Export team to ensure that customer requirements are met and documents are completed in a timely and efficient manner delivering a consistent high quality and compliant processes that enable the client to build and develop customer relationships. Key Responsibilities: Delivering excellent customer service through their 10 Customer Commitments Support, drive and commit to the Company''s overall Strategy Manage end-to-end process for OFR Export and designated customers Communicating with customers to meet their requirements Administration and management of own operational data, included financial review Support and monitor objectives set by Ocean Freight Manager in terms of profitability maximisation, volume growth and service quality. Creates, develops and maintains good relationships with customers and service providers Support Sales in interaction with key customers Supports implementation of OFR strategy Fully ensures compliance with varying countries requirements Ensures that all interactions are compliant with the clients code Code of Conduct and other compliance requirements e.g. anti-corruption Contribute to the First Choice continuous improvement program Skills and Experience: Proven exports experience with a good knowledge of Customer Service and Ocean Freight ..... full job details .....