Ocean Export Operator - Manchester - Freight Forwarding

Ocean Freight Export Operator - ManchesterRole OverviewAs an Ocean Freight Export Operator, you will work with colleagues in the Manchester Export team to ensure that customer requirements are met and documents are completed in a timely and efficient manner delivering a consistent high quality and compliant processes that enable us to build and develop customer relationships.Key Responsibilities:• Support, drive and commit to the Company''s overall Strategy• Manage end-to-end process for OFR Export and designated customers• Communicating with customers to meet their requirements • Administration and management of own operational data, included financial review• Support and monitor objectives set by Ocean Freight Manager in terms of profitability maximisation, volume growth and service quality.• Creates, develops and maintains good relationships with customers and service providers• Support Sales in interaction with key customers• Supports implementation of OFR strategy• Fully ensures compliance with varying countries requirements• Contribute to the First Choice continuous improvement programSkills and Experience: • Proven exports experience with a good knowledge of Customer Service and Ocean Freight processes and systems.• A proven ability to identify and meet customer service needs in a professional and friendly manner.• Ability to work within a team to achieve KPI''s.• Proven experience in Ocean Freight • Results driven and good attention to details• Good written and ..... full job details .....