Negotiable
Overview
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.Responsibilities
Ensure smooth and timely freight process flow.Ensure accurate and timely data entry into our operational system.Track and Trace Air Export Files and reporting.Use Workboard on a daily basis.Ensure arrival notices are communicated to overseas and customers.Ensure accurate and timely client and vendors billing.Interact with our customers in arranging their international shipments, meeting customer service standards.Contribute to maintaining good relationships with suppliers (Trucking companies and others involved).Meet compliance at all times to regulations internal and external in accordance with government regulations.Understand department process flow, and look for best practices to improve operational efficiency and productivity.Ensure all customers standard operating procedures are in place and updated in the DLSOPs.Meet KPI standards in accordance with Company’s procedures.Overseas communications, timely responses to emails and requests (internal and external).Escalation of problems to Management when necessary.Meet company standards of 52 hours training per year per employee.Complete mandatory training when required.Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.EDMA resolution no more than 24 hrs from the time of notice.Take ownership on the accounts assigned.Ocean Export Job-Specific Tasks and Duties
Receive documentsPrepare shipmentsRoute shipmentsManage freight receiptProcess shipmentsMonitor shipmentsBill shipments once confirmed on board and have carriers costs confirmedSkills
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.Pro-active, strong organizational skills.Good Microsoft Office skills (Excel, Word etc.).Qualifications
Knowledge
A good understanding of Expeditors’ products, services and systemsCECSLATAM CertificationBilling CertificationDG CertificationOther Information
Must be eligible to work in the UKExpeditors offers excellent benefitsPrivate Medical InsurancePension SchemeLife AssuranceBike to work schemeEmployee Stock Purchase PlanTraining and Personnel Development ProgrammeSeniority level
Entry levelEmployment type
Full-timeJob function
Management and ManufacturingIndustries
Transportation, Logistics, Supply Chain and ..... full job details .....
Negotiable