Occupational Health Office Manager

Position: Occupational Health Office ManagerLocation: LondonSalary: £38,000 - £45,000 per annum.Job Type: Full time, permanentI have an exciting Occupational Health Office Manager s position working on a full time, permanent basis (Monday-Friday)For this position you don t need to have occupational health experience but must have strong team management experience.In this role you will be responsible to run a large occupational health administrative team on a daily basis.Duties will include; Responsible for the day-to-day management and administration of the Results teams and all duties associated with the running of the department.Lead a team with varying levels of experience and responsibilities.Oversee the day-to-day workflow, ensuring efficiency, quality, and client service standards.Manage internal systems (such as medical portals and document workflows).Recruitment and selection of Results Team members.Performance management of all team members including probation reviews, appraisals, and one-to-one meetings.Conduct staff audits and workplace assessments.Act as a professional point of escalation for customer complaints, ensuring thorough investigation and satisfactory, timely resolution in line with company standards.Attend meetings with clients as required.Assist with third-party auditsWork with departmental managers to facilitate smooth operations within the business (one team approach).Support the teams with any enquiriesLead team meetingsAttend monthly ..... full job details .....
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