NPPV3 Service Desk Analyst, £210-220 per day inside IR35

NPPV3 Service Desk Analyst, £210-220 per day inside IR35 3 months Initially (Extension Potential) Sheffield *MUST HAVE A VALID/CURRENT NPPV3 CLEARENCE, issued through Warwickshire Police Force* Bench IT require an experienced Service Desk Analyst, holding a current/valid NPPV3 clearance to join a large organisation starting ASAP. We are looking for multiple Service Desk Analysts to start ASAP on a well-established helpdesk. The role will be to support a large user-base during and increased period of demand. This position will initially be for 3 moths although there may be extension thereafter subject to demand. The successful Service Desk Analyst should have the skills and experience include below: Proven experience working within a busy Service Desk or IT Support environment, providing first in class remote IT support Technical knowledge andamp; experience of Microsoft EUC technology such as 365, Windows 11, Active Directory etc Excellent communication and telephone manner to support the following; Call handling and incident logging Incident triage Password resets and account unlocks BitLocker recovery support Basic ticket administration and queue management activities Knowledge of ITIL NPPV3 Service Desk Analyst, £210-220 per day inside IR35 3 months Initially (Extension Potential) ..... full job details .....