North America Travel Expert

A well-established and award-winning UK travel specialist is seeking an experienced North America Travel Expert to join its tailor-made sales team.This is an exciting opportunity for someone passionate about North America, who enjoys designing bespoke, high-quality travel experiences and delivering exceptional customer service.You will be joining a supportive, sociable, and ambitious travel company known for its strong culture, excellent staff retention, and commitment to destination expertise.Role OverviewAs a North America Travel Expert, you will act as the primary point of contact for clients from enquiry through to return from travel. Using your destination knowledge and travel experience, you will design and sell tailor-made and group holidays across North America.You will be responsible for creating inspiring itineraries that exceed client expectations, turning enquiries into bookings and delivering a seamless customer journey.Key ResponsibilitiesHandle tailor-made and group travel enquiries via phone, email, and occasional face-to-face eventsDesign and cost bespoke holiday itineraries tailored to client needs and budgetsManage the full sales process from initial enquiry through to booking confirmation and travel completionBook flights, accommodation, excursions, and transport with global suppliers and partnersEnsure accuracy of supplier confirmations and all booking detailsTake full ownership of bookings including documentation and after-sales careDeliver excellent ..... full job details .....