Non-Executive Director

Financial Ombudsman Service Non Executive Directors x2 Remuneration: £24,500 Time commitment: circa 15 days per year. Location: London The Financial Ombudsman Service is a free and impartial service that aims to resolve customer complaints in an efficient and effective way. We sit at the heart of the financial services ecosystem and wider regulatory family, and we play a vital role for consumers and small businesses to secure redress when things go wrong. Every year we resolve thousands of disputes, setting the standard for modern, efficient and accessible alternative dispute resolution. We also use and share the insight gained from our casework with key stakeholders across the financial services sector and with bodies such as the FCA and HM Treasury, helping to strengthen the wider financial services environment and support a more confident climate for investment. This is an important moment for the organisation as we continue to evolve in response to rapid technological change, shifting consumer expectations and the increasingly complex landscape of financial services. The government, in support of its Growth Mission, has asked the country''s regulators to remove barriers to economic growth and create a regulatory environment that boosts investment, innovation and opportunity across the United Kingdom. Now is an exciting and important time to join the Financial Ombudsman Service and help lead our journey as we deliver significant organisational reform and drive forward ..... full job details .....