NOC Engineer

Due to the nature of the role candidates must be a sole British citizen and hold an active SC or DV Clearance. 24/7 Cover, 12 Hour Shifts The NOC team provides Service, Support and Management capabilities to the MOD and Commercial sectors working under the Space Digital division. The team deliver projects into live service and provide all aspects of management of the live infrastructure throughout the Service Lifecycle. The responsibility of the NOC Shift Service Engineer includes utilising people, process and tools from across the technical service disciplines and the service delivery area to support live service and the implementation of design change. The role will engage stakeholders internally and externally with particular emphasis on frequent and regular engagement with technical peers, managers and customers across MOD and Commercial Projects. Responsibilities The NOC Shift Service Engineer role is accountable for providing technical assistance and support to a variety of customers within the Customer Service Operation Centre. They will Provide an interface to other technical stakeholders within projects including On Site Engineers (OSE), Architects, other engineering disciplines and sub-contractors. Working a shift pattern, the role holder is required to response to design changes, raised incidents and problems. This will include analysis and planning but will require a strong focus on organising, delivering, monitoring and controlling elements within ..... full job details .....