NOC Engineer

Our client, a rapidly growing organisation, urgently require an experienced NOC Engineer to join their team on a permanent basis. In order to be successful, you will have the following experience:Good understanding of networking fundamentals, including routing, switching, and basic troubleshootingFamiliarity with server or cloud-based environments and system performance monitoringExperience using monitoring platforms and ticketing systems in an operational environmentAbility to interpret logs, alerts, and metrics to support effective issue diagnosisAble to obtain SC Clearance Within this role, you will be responsible for:Monitor the health, performance, and availability of network devices, exit nodes, applications, and supporting infrastructureAnalyse traffic patterns, bandwidth usage, and system behaviour to identify anomalies or early signs of degradationUse monitoring, alerting, and diagnostic tools to maintain continuous situational awareness of live environmentsManage incidents, service requests, and alerts through the central ticketing platform, ensuring accurate categorisation and prioritisationEscalate issues in line with documented operational procedures, ensuring timely involvement of engineering or senior support when requiredMaintain clear, concise, and accurate ticket updates throughout the incident lifecyclePerform initial investigation and root cause analysis using logs, metrics, and monitoring dataResolve common issues relating to connectivity, application ..... full job details .....