https://jobs.co.uk/job/nndr-business-rates-officer-adecco--3ffc3a16-611b-4dbe-beaa-d366c65c1cec RSS feed for NNDR Business Rates Officer at Adecco. en-gb Fri, 02 Oct 2026 04:17:11 GMT https://jobs.co.uk/job/nndr-business-rates-officer-adecco--3ffc3a16-611b-4dbe-beaa-d366c65c1cec https://jobs.co.uk/job/nndr-business-rates-officer-adecco--3ffc3a16-611b-4dbe-beaa-d366c65c1cec Thu, 01 Oct 2026 11:53:04 GMT Location: Croydon | Salary: 10000-500000 Annual | Type: Permanent | Job Title: Revenues Officer (Business Rates / NNDR) Location: Local authority based in Croydon - Hybrid Working (can be remote depending on experience) Hourly rate: £20.38 PAYE / £27.03 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start In this role, you''ll play a key part in managing Business Rates accounts and delivering exceptional customer service across multiple channels. Your day-to-day will involve: Keeping Business Rates accounts accurate and up-to-date - applying reductions, updating payer details, issuing refunds, and tracing gone-aways. Negotiating post-summons payment arrangements that help maximise council income. Handling customer contact via phone, email, online services, and written correspondence. Supporting court hearings by agreeing arrangements and requesting adjournments when needed. Taking ownership of recovery actions and advising customers on Business Rates processes. Resolving queries quickly while maintaining professionalism and sensitivity. Agreeing instalment plans and promoting Direct Debit options. Managing re-valuation schedules and updates from the Valuation Offic... Permanent