https://jobs.co.uk/job/night-shift-customer-service-advisor-guidant-global--f9c291ec-9f01-47b3-a00d-7bc4e2596af4 RSS feed for Night Shift Customer Service Advisor at Guidant Global. en-gb Thu, 04 Jun 2026 15:50:00 GMT https://jobs.co.uk/job/night-shift-customer-service-advisor-guidant-global--f9c291ec-9f01-47b3-a00d-7bc4e2596af4 https://jobs.co.uk/job/night-shift-customer-service-advisor-guidant-global--f9c291ec-9f01-47b3-a00d-7bc4e2596af4 Mon, 01 Jun 2026 23:00:00 GMT Location: Manchester | Salary: £12.70 - £14.00/hour | Type: Contract | Job Title: Night Shift Customer Service Advisor Location: Angel Square Contract: Fixed-term until 31st December Salary: -12.70 - -14.00 per hour Role Overview We are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment. Key Responsibilities Handle inbound calls from customers with empathy, professionalism, and care Support individuals at sensitive and emotional times, ensuring a high level of customer service Accurately record customer information and maintain detailed case notes Complete associated administrative tasks in line with company procedures Work collaboratively within a small team to ensure service levels are maintained Adhere to data protection, compliance, and internal policies Skills & Experience Essential: Previous contact centre or customer service experience Desirable: Experience working night shifts Ability to handle sensitive conversations with empa... Contract