https://jobs.co.uk/job/night-shift-customer-service-advisor-guidant-global--a3b6bf32-5e48-45ac-bce8-01f7a99360aa RSS feed for Night Shift Customer Service Advisor at Guidant Global. en-gb Wed, 10 Jun 2026 13:05:58 GMT https://jobs.co.uk/job/night-shift-customer-service-advisor-guidant-global--a3b6bf32-5e48-45ac-bce8-01f7a99360aa https://jobs.co.uk/job/night-shift-customer-service-advisor-guidant-global--a3b6bf32-5e48-45ac-bce8-01f7a99360aa Wed, 03 Jun 2026 11:53:51 GMT Location: City | Salary: 12.70-12.70 Hourly | Type: Contract | Job Title: Night Shift Customer Service AdvisorLocation: Angel SquareContract: Fixed-term until 31st DecemberSalary: 12.70 - 14.00 per hour Role OverviewWe are seeking a compassionate and resilient Night Shift Customer Service Advisor to support our client. This role involves handling inbound calls from vulnerable customers during sensitive moments, providing empathetic support and guidance. The position also includes administrative responsibilities within a contact centre environment.Key ResponsibilitiesHandle inbound calls from customers with empathy, professionalism, and careSupport individuals at sensitive and emotional times, ensuring a high level of customer serviceAccurately record customer information and maintain detailed case notesComplete associated administrative tasks in line with company proceduresWork collaboratively within a small team to ensure service levels are maintainedAdhere to data protection, compliance, and internal policies Skills and ExperienceEssential:Previous contact centre or customer service experienceDesirable:Experience working night shiftsAbility to handle sensitive conversations with empathy and professionalismKey Skills:Strong communication and ... Contract