Night Manager

At the Welbeck, were more than just a hotelwere a team that thrives on excellence, attention to detail, and warm hospitality. As

Night Manager , youll play a pivotal role in creating memorable guest experiences while leading a dedicated overnight team. This is your chance to step into a dynamic leadership role within a prestigious 4-star hotel, where your voice, expertise, and drive will make a lasting impact.What Youll Be DoingLead with Confidence:

Take full charge of hotel operations during night hours, ensuring everything runs smoothly and professionally.Be the Go-To Leader:

Act as the primary point of contact for all night teams and guests, handling any challenges with calm assurance.Safety First:

Oversee hotel security, manage emergency protocols, and ensure a safe environment for all guests and staff.Flawless Communication:

Deliver thorough, detailed handovers to incoming duty managers and collaborate effectively across departments.Own the Guest Experience:

Resolve overnight issues swiftly, exceed expectations, and make guests feel genuinely cared for.Stay Informed:

Be on top of room forecasts, local events, and all hotel offerings to assist guests knowledgeably.Support Front Office:

Manage late bookings and reservations when needed.What Were Looking ForPrevious night management experience in a 4-star (or equivalent) hotel settingA hands-on leader whos confident, calm, and assertiveFamiliarity with hotel front office systems (PMS knowledge is a plus)Strong communication, team motivation, and decision-making skillsCustomer service that goes beyond the expectedFluent written and spoken EnglishSmart, professional appearance and attitudeWhy Youll Thrive HereCompetitive Pay + TipsFree or Discounted MealsEmployee Discounts Across ServicesFlexible Working HoursPaid Sick LeaveTeam Referral BonusesFun Staff Events and RecognitionIf youre someone who takes pride in leadership, thrives in a fast-paced environment, and has a passion for delivering excellence while others sleep we want to meet you ..... full job details .....