Night Duty Manager - Hotel

Night Duty Manager (this role also includes some Night Porter duties) required for a hotel located in the Betchworth area. TRANSPORT WILL BE REQUIRED due to the shift start and finish times and location.As the hotel Night Duty Manager, you will be working 5 nights over 7, generally working from around 23.00h start to 07.00h. The hotel is a 365 day a year operation and it is essential that candidates have a flexible approach to work, which will include working on public holidays on a rota, with a day off in lieu should you do so.Purpose of Role:This is a pivotal role in the role on nights, managing the hotel operations throughout the night, reporting to, and assisting the Operations Manager and General Manager to ensure excellent customer service for all our guests and maintain the high standards implemented in the running of this hotel. The key objective is to ensure that guests enjoy a peaceful nights sleep by looking after hotel safety and guest welfare. You will also assist in setting up and servicing the event / conference rooms and perform a variety of general guest assistance and porter duties.Your role will involve reception duties where you will provide a welcoming, warm, friendly, hospitable and efficient service ensuring that excellent customer service is provided at all times to ensure a lasting impression to all guests arriving and departing from the hotel. Security of the building will include checks throughout the night on a regular basis to ensure / comply ..... full job details .....