Night Concierge

Do you have a passion for working with people and the ability to empathise with others? Hither Green Service (Spring Gardens and Hilda House) is a busy, flagship service which provides you with the opportunity to join a specialised and committed team supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham. We are privileged to work with a diverse group of residents to identify and achieve their individual goals for their time living with us. Working as an assistant night support worker you will provide a first point of contact to clients at night; being responsible for: Dealing with emergencies, undertaking regular wellbeing checks, monitoring the CCTV system for incidents and health and safety concerns. Working with the shift lead you will be responsible for undertaking tasks on the night shift task list and supporting the day team with client interventions handed over. Reporting incidents or maintenance issues and communicating concerns or events to the rest of the team. We are seeking full time positions although we are happy to consider job share part-time. About you The successful candidate will be able to communicate in a sensitive, assertive and nuanced manner that builds trust and effective working relationships with residents who are experiencing issues including substance and alcohol addiction, poor mental health, offending behaviour and histories of abuse. You will be someone who is keen to be involved in helping people ..... full job details .....