Night Concierge

Night Concierge Permanent Circa 30,000 pa Full-Time West London 4 on, 4 off 42 hours/weekAbout the RoleWe''re looking for a dedicated Night Concierge to deliver exceptional front-of-house service at a residential development. You''ll be the first point of contact for residents and visitors, ensuring a safe, clean, and welcoming environment during night hours.This is a hands-on role requiring a proactive, customer-focused individual who takes pride in maintaining high standards and supporting the wider operations team.Key Responsibilities Deliver outstanding customer service and act as a professional front-of-house representative Respond to resident queries and concerns with empathy and efficiency Manage opening/closing of amenities and ensure facilities are clean and functional Conduct health and safety checks and maintain accurate records Operate Bin Tug for waste management (UK driving licence required) Support asset, risk, and contract management routines Maintain external areas and ensure a tidy, welcoming environmentWhat We''re Looking For Excellent communication and customer service skills Ability to work independently and handle night-time responsibilities UK driving licence (Category B) Comfortable using technology and managing amenity equipment Detail-oriented with a proactive approach to safety and cleanlinessWhat We Offer A supportive and collaborative team culture Opportunities for training and development A role where your contribution directly enhances resident ..... full job details .....